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Senior Delivery Manager

4 weeks ago

Richmond, Virginia, United States CarMax Full time
Job Summary

The Senior Delivery Manager is responsible for leading the delivery of complex products and initiatives, ensuring successful outcomes and customer satisfaction. This role requires strong leadership, communication, and problem-solving skills, as well as the ability to influence and manage cross-functional teams.

Key Responsibilities
  • Lead delivery of complex products and initiatives, ensuring successful outcomes and customer satisfaction
  • Facilitate Agile team ceremonies and guide resources to achieve goals
  • Coach and mentor team members in project and product management activities and Agile techniques
  • Serve as a primary problem solver for issues, roadblocks, and risks, maintaining responsibility for their resolution
  • Effectively communicate product and initiative status to management teams
Qualifications
  • Ability to communicate with and influence a variety of audiences, including product managers, IT developers, business analysts, and senior management
  • Strong cross-functional teamwork skills
  • Ability to observe business situations, recognize roadblocks, and deliver solutions
  • Proven ability to adapt to changing priorities while consistently meeting deadlines with accuracy
About CarMax

CarMax is a leading retailer of used cars, with over 200 locations nationwide. We are committed to delivering honest, transparent, and high-integrity experiences to our customers. Our team of over 25,000 associates work together to achieve this goal, and we are recognized for our commitment to training and diversity.