Customer Service Representative at Lyndhurst Pastry Shop
3 weeks ago
We are seeking a skilled Customer Service Representative to join our team at Paulette Lanzerotti. The ideal candidate will be attentive, ambitious, engaged, self-starter, punctual, and reliable.
Responsibilities:
- Greet customers and make them feel at home
- Answer any questions the customers may have
- Assist customers in preparing their orders
- Answer phones
- Refill product and supplies as needed
- Clean work area as needed to maintain a tidy work environment
- Respond to all complaints in a friendly and professional manner
- Accurately process all cash and credit payments
- Provide exceptional customer service
- Perform any additional tasks as needed
Qualifications:
- Proven working experience as a cashier or in customer service
- Friendly attitude even when dealing with disgruntled customers
- Responsible and proven ability to maintain scheduling commitments
- Ability to problem solve quickly concerns customers may have
- Basic mathematical skills
- Strong attention to detail and organizational skills
- Ability to listen and communicate effectively
- Able to multitask efficiently
We are looking forward to reading your application.
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