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Certification Analyst

2 months ago


Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time

To apply for this position, you must use the following link.

Other applications will not be considered.

JOB TITLE:
Certification Specialist II

JOB #:
2782

DIVISION:
Certification and Licensing

HIRING SALARY:
$45, ($ hourly)

CLOSING DATE:
All positions are open until filled.

EMPLOYEE REFERRAL PROGRAM: This position is eligible for an employee referral incentive payment of $1, (conditions apply).

POSITION SUMMARY:
The Certification & Licensing Division is dedicated to safeguarding the public by ensuring that only qualified individuals are granted certification to practice in specific regulated fields. The Division is in search of a capable individual to fulfill the role of Certification Specialist within the Attorney Admissions Unit. In this capacity, the successful applicant will be tasked with certifying and investigating candidates seeking admission through various means, including motion, transfer of bar exam scores, law professor certification, foreign legal consultant status, military spouse certification, and practice pending admission. The primary objective will be to evaluate candidates' qualifications and compliance with the admission criteria established by the Rules of the Supreme Court of Arizona.

Key responsibilities of the position include:

Delivering clear and thorough interpretations of admission criteria, procedural guidelines, mandatory regulations, and application statuses to candidates through both verbal and written communication. Initiating, preparing, and issuing formal requests, deficiency notices, and certification notifications. Conducting inquiries and communications with jurisdictions to confirm attorney standing or examination status in accordance with Arizona rule requirements. Developing and maintaining a detailed database of eligible and certified candidates, those awaiting certification, and those with deficiencies or missed deadlines, providing regular updates to the Manager. Managing Petitions for Review, Responses, and facilitating communications with the Clerk's Office.

In addition to the core responsibilities, this position encompasses:

Assisting with the upkeep of the Unit's website. Archiving records of closed applications. Collaborating with fellow Unit members to prepare materials and oversee the administration of bar examinations (February and July), including on-site coordination, registration, proctor instructions, procedural oversight, security, and assistance with pre and post-examination processes.

After an initial period of at least three months in person, this position may offer the ability to work remotely up to two days per week, based upon the department's business needs and continual meeting of expected performance measures.

MINIMUM REQUIREMENTS:
This position necessitates a bachelor's degree or equivalent work experience, along with a minimum of two years of relevant experience. Exceptional oral and written communication skills are required, with demonstrated proficiency in effectively and diplomatically communicating with diverse and often conflicting candidates, other stakeholders, committee members, judicial officers, staff, and the public. Strong research, tracking, and analytical skills are essential, as well as the capability to manage multiple confidential and complex records. This role also demands the ability to make both subjective and objective decisions, exercising judgment and diplomacy in complex and sensitive matters, and producing precise and accurate work in a high-volume, high-stress environment.

The ideal candidate will possess experience and knowledge of professional licensing and document examination processes. Skills in case management, some supervisory experience, and documented examination or investigation credentials or experience are preferred.

Travel level: up to 5%

SELECTION PROCESS:
Applicants must be currently authorized to work in the United States on a full-time basis. Only candidates whose backgrounds most closely align with the needs of the position may be invited to interview. Requests for special accommodations to participate in the interview process should be made at the time of contact to schedule an interview. The Selection Process may include computer testing (Word, Excel, PowerPoint, Outlook, proofreading, typing, etc.) and first and/or second round panel interviews. This is a Regular, Full-time, Non-Exempt level position.

BENEFITS:

The Arizona Supreme Court, Administrative Office of the Courts offers a comprehensive benefits package that includes:

Accrued vacation pay and sick leave 10 paid holidays per year Health and dental insurance Retirement plan Life insurance and long-term disability insurance Optional employee benefits such as short-term disability insurance, deferred compensation plans, and supplemental life insurance By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion.

RETIREMENT:

Positions in this classification participate in the Arizona State Retirement System (ASRS). Please note, enrollment eligibility will become effective after 27 weeks of employment.

The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer