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Customer Service Representative

2 months ago


Brooklyn, New York, United States Domino's Pizza LLC Full time

Job Summary

Domino's Pizza LLC is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the overall success of our store.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Order Taking: Accurately take and process customer orders, both in-person and over the phone.
  • Inventory Management: Maintain accurate inventory levels, receive and process deliveries, and restock shelves as needed.
  • Cleanliness and Safety: Ensure a clean and safe working environment, adhering to company standards and regulations.
  • Teamwork: Collaborate with store team members to achieve sales goals, resolve customer issues, and maintain a positive store atmosphere.

Requirements:

  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with customers and team members.
  • Problem-Solving Skills: Ability to analyze and resolve customer issues in a timely and professional manner.
  • Attention to Detail: Accurately process orders, manage inventory, and maintain a clean and safe working environment.
  • Teamwork: Ability to work collaboratively with store team members to achieve sales goals and maintain a positive store atmosphere.

Working Conditions:

  • Temperature Extremes: Ability to work in a fast-paced environment with varying temperatures, from 36°F in the cooler to 90°F and above in some work areas.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and move quickly and safely in a fast-paced environment.