Current jobs related to Guest Services Coordinator - Novi, Michigan - The Cheesecake Factory

  • Guest Experience Manager

    3 weeks ago

    Novi, Michigan, United States McDonald's Full time

    Join Our Team as a Guest Experience LeadWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Lead. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a positive experience at McDonald's.Key Responsibilities:Lead the...

  • Service Operations Coordinator

    4 weeks ago

    Novi, Michigan, United States MacAllister Machinery Company, Inc. Full time

    Service Coordinator RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at MacAllister Machinery Company, Inc. The successful candidate will work closely with the Service Supervisor to ensure the accuracy of various data and paperwork, and will be responsible for coordinating with various departments to provide...

  • Service Coordinator

    4 weeks ago

    Novi, Michigan, United States Michigan CAT Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Michigan CAT. As a key member of our Service Department, you will play a critical role in ensuring the accuracy of data and paperwork, as well as providing timely and quality service to our customers.Key ResponsibilitiesProcess and review work orders...

  • Event Coordinator

    2 weeks ago

    Novi, Michigan, United States City of Novi Full time

    Job Title: Site Supervisor II - Event SpecialistJoin the City of Novi Parks, Recreation and Cultural Services team as a Site Supervisor II - Event Specialist. This dynamic role requires a detail-oriented individual with excellent communication skills to ensure exceptional rental experiences for parties, corporate events, weddings, meetings, and...

  • Event Coordinator

    2 weeks ago

    Novi, Michigan, United States City of Novi Full time

    Job Title: Site Supervisor II - Event SpecialistCity of Novi Parks, Recreation and Cultural Services is seeking a highly motivated and organized individual to join our team as a Site Supervisor II - Event Specialist. This dynamic role will play a crucial part in ensuring exceptional rental experiences for parties, corporate events, weddings, meetings, and...

  • Event Coordinator

    2 weeks ago

    Novi, Michigan, United States City of Novi Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Site Supervisor II - Event Specialist. This role will be responsible for preparing and processing facility reservations, coordinating use of facilities with staff and the public, and ensuring exceptional rental experiences for parties, corporate events,...

  • Retail Guest Support Specialist

    4 weeks ago

    Novi, Michigan, United States Bob's Discount Furniture Full time

    Customer Service RepresentativeAt Bob's Discount Furniture, we're looking for a skilled Customer Service Representative to join our team. As a Guest Support Associate, you'll play a key role in delivering exceptional customer experiences and helping customers find the perfect home furnishings.Key Responsibilities:Greet and engage customers to understand...

  • Social Services Coordinator

    2 weeks ago

    Novi, Michigan, United States Fox Run Village by Erickson Senior Living Full time

    Job Title: Social WorkerWe are seeking a compassionate and skilled Social Worker to join our team at Fox Run Village by Erickson Senior Living. As a Social Worker, you will play a vital role in providing social work services to our residents and their families, ensuring they receive the support and care they need to thrive.Key Responsibilities:Conduct...

  • Care Coordinator for Home Care Services

    3 weeks ago

    Novi, Michigan, United States Right At Home Full time

    About the RoleWe are seeking a highly skilled Care Coordinator to join our team at Right at Home. As a Care Coordinator, you will play a vital role in creating extraordinary client and family experiences by managing "best in home care" care plans.Key ResponsibilitiesCare Coordination: Develop and maintain client care plans, client and caregiver scheduling,...

  • Customer Service Representative

    5 days ago

    Novi, Michigan, United States Target Full time

    Key Responsibilities:• Create a welcoming experience for every guest by authentically greeting them every time.• Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction.• Welcome guests into self-checkout and provide assistance as needed.• Scan and bag all guest items efficiently, ensuring a smooth...

  • Birthday Party Coordinator

    4 weeks ago

    Novi, Michigan, United States Life Time Fitness Full time

    Job SummaryAs a Birthday Party Supervisor at Life Time Fitness, you will be responsible for organizing and supervising kids' parties and events. This role requires strong communication and organizational skills, as well as the ability to train and coach team members.Key ResponsibilitiesPartner with Kids Leader to train, coach, and schedule team...

  • Customer Service Representative

    2 weeks ago

    Novi, Michigan, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a vital role in creating a welcoming and inclusive experience for our guests.Your Key Responsibilities:Create a warm and inviting atmosphere by greeting...

  • Customer Service Representative

    1 month ago

    Novi, Michigan, United States Nothing Bundt Cakes #233 Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Nothing Bundt Cakes #233. As a key member of our sales team, you will be responsible for providing exceptional customer service and creating a warm and welcoming environment for our guests.ResponsibilitiesFollow our recipes and procedures to...

  • Server - Food Service Professional

    1 week ago

    Novi, Michigan, United States Common Sail Investment Group Full time

    Job Summary:We are seeking a skilled Server to join our team at CommonSail Investment Group. As a Server, you will be responsible for providing exceptional food service to our residents and guests. This is a rewarding position that requires a friendly and professional demeanor, with a focus on delivering high-quality service in a timely manner.Key...

  • Customer Service Representative

    4 weeks ago

    Novi, Michigan, United States Aqua-Tots Swim School Full time

    Aqua Tots Swim Schools: A Fun and Dynamic Work EnvironmentWe are seeking a highly motivated and enthusiastic Guest Service Associate to join our team at Aqua Tots Swim Schools. As a Guest Service Associate, you will be responsible for providing exceptional customer service, selling our swim program to clients, and maintaining a clean and organized work...

  • Food Service Associate

    2 weeks ago

    Novi, Michigan, United States California Pizza Kitchen Full time

    Job SummaryAs a Take-out Server at California Pizza Kitchen, you will be responsible for providing exceptional service and hospitality to every take-out guest. Your primary goal will be to ensure that every customer has a positive experience with our brand.Key Responsibilities:Take orders while demonstrating menu knowledge and making recommendations to...

  • Customer Service Ambassador

    4 weeks ago

    Novi, Michigan, United States Planet Fitness Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Milford, MI location.Key ResponsibilitiesProvide exceptional customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" member experience.Answer phones in a...

  • Food Service Team Member

    6 days ago

    Novi, Michigan, United States California Pizza Kitchen Full time

    Key Responsibilities:As a Take-out Server at California Pizza Kitchen, you will:Provide exceptional service and hospitality to every take-out guest.Take orders while demonstrating menu knowledge and ensuring accuracy.Package orders with attention to quality and detail.Process various types of payments efficiently.Display a sense of urgency in serving guests...

  • Licensed Practical Nurse

    2 weeks ago

    Novi, Michigan, United States The Manor of Novi Full time

    About The Manor of NoviWe are a leading provider of skilled nursing and rehabilitation care services in Michigan, dedicated to delivering compassionate and exceptional care to our guests.Job SummaryWe are seeking a Licensed Practical Nurse (LPN) to join our team at The Manor of Novi. As a LPN, you will play a vital role in providing skilled nursing and...

  • Customer Service Representative

    6 days ago

    Novi, Michigan, United States Chick-fil-A Full time

    Job Summary:We are seeking a skilled and enthusiastic Hospitality Professional to join our team at Chick-fil-A Twelve Oaks. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.About the Role:This is a full-time, entry-level position that requires a strong...

Guest Services Coordinator

2 months ago

Novi, Michigan, United States The Cheesecake Factory Full time

Position Overview:

Why Work With Us:
Competitive earning potential
Flexible scheduling options for full and part-time roles
Comprehensive medical benefits starting at $5 per pay period, including dental and vision
Paid time off for vacations and illness
Access to no-cost Hospitality, GED, and Associates Degree programs
Discounted meals during shifts and a 25% discount for dining as a guest
Eligibility for up to 50% next day pay (certain exclusions apply)
Recognized as one of the Fortune 100 Best Companies to Work For since 2014 and as a PEOPLE Companies that Care since 2021

Key Responsibilities:
As a host, you will be the first point of contact for our guests, ensuring a friendly and inviting atmosphere.

Your role involves greeting guests upon arrival, assisting them in choosing their seating, and guiding them to their tables while engaging in pleasant conversation.

During busy periods, you will provide accurate wait times and encourage guests to explore our renowned menu or exquisite bakery offerings, addressing any inquiries they may have.


Qualifications:

Welcoming Attitude:
You excel in creating a friendly and inviting experience for guests both over the phone and in person.

Efficient:
You are adept at managing guest seating and wait times with precision and speed.

Collaborative Spirit:
You are always ready to assist others and seek help when needed.
Physical capability to lift up to 35 pounds and maintain mobility through bending, reaching, and twisting.
Must be at least 18 years of age.

About Us:


Since our inception in 1978, we have gained recognition for our exceptional cheesecakes, upscale casual dining experience, and a menu crafted from fresh ingredients. We take pride in being listed among the Fortune 100 Best Companies to Work For since 2014.

With a workforce of 47,500 across over 300 locations, including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk, and Fox Restaurant Concepts, our people-centric culture fosters an inclusive environment for all.

We are an E-Verify and equal opportunity employer, dedicated to creating a diverse workplace.

We encourage applicants from various backgrounds, perspectives, and experiences to apply, particularly those from underrepresented communities.

The Cheesecake Factory provides reasonable accommodations for job applicants with disabilities.

#SoCheesecake #LifeAtCheesecake

Compensation Range

$17.50 / Hour