Hotel Attendant

2 days ago


Hermosa Beach, California, United States Le Meridien Pasadena Arcadia Full time
Room Attendant

Hotel Hermosa is seeking a skilled Room Attendant to join our team. As a Room Attendant, you will be responsible for ensuring the cleanliness and comfort of our guests' rooms.

Key Responsibilities:
  • Utilize proper protective equipment (PPE) as required and in accordance with property-specific guidelines.
  • Maintain a friendly, cheerful, and courteous demeanor at all times, while providing personalized service to hotel guests.
  • Communicate effectively with guests and fellow team members.
  • Clean guest rooms to company standards, including making beds, dusting, vacuuming, cleaning bathrooms completely, and wiping down walls.
  • Clean rooms within the minutes-per-room guideline established by the Executive Housekeeper and General Manager.
  • Follow company policy for room amenities.
  • Turn in all items left in guest rooms to the manager immediately.
  • Maintain complete security of master room keys. Return the key at the end of shift.
  • Never leave the property with a key.
  • Report any maintenance items that need immediate attention.
  • Assist with laundry as needed.
  • Report any missing/found articles or damage to the Executive Housekeeper.
  • Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
  • Perform other duties as assigned, requested, or deemed necessary by management.

Benefits:

  • Medical, dental, and vision insurance
  • 401k
  • Vacation and sick leave
  • Team Member Travel Program
  • Quarterly team building and giving back to the community through regular volunteering and select charity promotions


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