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Process Validation and Assurance Expert

2 months ago

Columbus, Ohio, United States NetJets Full time
About the Role

The Internal Evaluations Program (IEP) Auditor is a critical position within NetJets Aviation, Inc. (NJA) Safety Management System (SMS). This role is responsible for ensuring the validation of process compliance and measuring the effectiveness of process controls as it relates to internal policies and procedures.

Key Responsibilities
  • Conduct scheduled evaluations of NJA processes for compliance with Federal Aviation Administration (FAA) Data Collection Tool (DCT) requirements and NJA procedures related to maintenance and flight operations.
  • Conduct special audits as directed by the Director, Safety Assurance of NJA processes for compliance with FAA DCT and NJA requirements for maintenance and flight operations.
  • Evaluate NJA processes, procedures, and documents for compliance with external (third-party) audit requirements.
  • Measure the effectiveness of Corrective Action/Preventative Action (CAPA) during scheduled and unscheduled inspections.
  • Aid in the development of risk assessments as outlined in the NJA SMM Manual.
  • Complete reports, metrics, and presentations for work product, including findings with risk severity following completion of an audit, monthly, and quarterly metrics reports.
Requirements
  • Associate's degree in Mechanical Engineering or a related field.
  • FAA Airframe & Powerplant (A&P) certification is preferred but not required.
  • 2-4 years of experience in auditing, process control, or process effectiveness assessment.
  • Ability to read and interpret maintenance and flight-specific records.
  • Ability to assess records and process documents and make independent decisions regarding compliance with written procedures.
  • Must be able to work independently and use independent discretion and judgment.
  • Ability to use sound judgment in analyzing reports, assessing risks, and making recommendations to leadership.
  • Must possess a demonstrated high degree of personal and professional integrity with the ability to maintain confidentiality.
  • Detail-oriented characteristics with an ability to prioritize multiple objectives in a dynamic environment with constantly shifting priorities.
  • Strong verbal and written communication skills with the ability to write effective reports, business correspondence, and procedure manuals.
  • Technical computer expertise and proficient knowledge in commercial off-the-shelf applications, such as Microsoft Office (Word, Excel, and PowerPoint).
  • Must be effective working both individually and in a team environment with the ability to interact in a tactful manner.
  • Able to read and interpret general business periodicals, professional journals, technical procedures, and governmental regulations with a working knowledge of applicable flight and duty regulations.
  • Demonstrated ability to interact with people at varying levels of authority.
  • Operational experience within Aviation Safety, Flight Operations, Maintenance, or equivalent transportation industry.