IT Support Professional
4 days ago
At theITSC, we're seeking a skilled IT Support Professional to join our team of experts in providing top-notch technical support for Fortune 1000 companies. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and ensuring seamless issue resolution.
We offer a competitive salary range of $45,000 - $65,000 per annum, depending on experience and qualifications. This role is ideal for individuals who thrive in remote work environments and possess excellent communication, problem-solving, and interpersonal skills.
Job DescriptionThis position involves providing high-touch, white-glove support for corporate IT, business software, and mobile devices issues. You'll be responsible for:
- Assisting clients with technical queries and resolving complex issues via phone or email
- Providing expert-level support for Microsoft Office applications, Adobe Creative Cloud, Windows operating systems, and mobile devices
- Collaborating with colleagues to share knowledge and best practices
To succeed in this role, you'll need:
- CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications
- Familiarity with server environments, standard network arrangements, and security concepts
- Excellent written and verbal communication skills, with the ability to explain technical concepts in a clear, non-technical manner
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IT Technical Support Professional
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Healthcare Support Professional
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Executive Support Professional
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Technical Support Professional
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Medical Support Professional
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ABA Support Professional
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Medical Support Professional
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Administrative Support Professional
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Administrative Support Professional
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Medical Support Professional
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Direct Support Associate
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Caregiving Professional
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Caregiver Support Specialist
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Nursing Professional
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