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Financial Center Representative

2 months ago

Baton Rouge, Louisiana, United States Fidelity Bank Full time
Job Description

Fidelity Bank is committed to creating a better future by acting with accountability and integrity alongside our customers and within our communities. Our legacy is built upon simple, enduring values and an unwavering commitment to the communities we serve. We pride ourselves on being part of a community-focused and team-oriented work culture where we invest in our associates to ensure success within the company.

We are seeking a Financial Center Representative to support our supervisor in providing exceptional client service, operational and audit excellence, while making appropriate referrals. This role is responsible for performing teller transactions, balancing and reconciling discrepancies in cash drawers, and engaging in consultative conversations with clients to build relationships and promote Fidelity's products and services.

Key Responsibilities
  • Provide exceptional client service and support to customers in-person and over the phone
  • Perform teller transactions, including cash handling and balancing
  • Engage in consultative conversations with clients to build relationships and promote Fidelity's products and services
  • Make referrals to other Fidelity products and services as appropriate
  • Contribute to the financial center's success by achieving assigned referral goals
Requirements
  • GED or High school diploma
  • 1 year cash handling experience in a financial institution or retail environment
  • Proficient in Microsoft Office to include Word, Excel, Outlook, PowerPoint, Teams
  • Ability to travel across company footprint as needed

Fidelity Bank is an Equal Opportunity and Affirmative Action Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, protected veteran status, pregnancy-related decisions, or a person's relationship or association with a protected veteran, including spouses and other family members. Fidelity promotes a drug-free workplace.