Program Manager III

4 weeks ago


Lansing, Michigan, United States Centene Corporation Full time

Program Manager III Job Summary

The Program Manager III will play a critical role in promoting increased program efficiency, service levels, and member experience at Centene Corporation. This position will be responsible for capturing and monitoring performance of Regulatory Surveys, including CAHPS and HOS, and identifying opportunities to improve the member experience.

Key Responsibilities:

  • End-to-end management of regulatory surveys, including CAHPS and HOS
  • Develop strategies to realize improvement opportunities and ensure organizational prioritization and resource alignment
  • Manage multiple projects through the full project life cycle process, including requirements gathering, project planning, resource management, and project execution
  • Utilize corporate and industry-standard project management tools and techniques to effectively manage projects
  • Maintain detailed project documentation, including action items, issues lists, and risk mitigation plans
  • Provide leadership and effectively communicate project status to all stakeholders, including executive summaries
  • Negotiate with project stakeholders to identify and secure resources, resolve issues, and mitigate risks
  • Lead cross-functional meetings with various functional areas to meet overall stakeholder expectations and company objectives

Requirements:

  • Bachelor's degree in Business Administration, Healthcare Administration, or related field, or equivalent experience
  • 5+ years of project implementation, product, or program management experience
  • Managed care or prescription benefit management experience preferred
  • Experience and knowledge of Regulatory Surveys, including CAHPS and HOS, preferred

What We Offer:

Centene Corporation offers a comprehensive benefits package, including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off, and a flexible approach to work with remote, hybrid, field, or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


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