Client Relationship Manager

3 weeks ago


Durham, North Carolina, United States NC Farm Bureau Full time
Job Description

NC Farm Bureau Insurance Company is seeking a highly motivated and customer-focused individual to fill the position of Client Relationship Manager. In this role, you will be responsible for building and maintaining strong relationships with our customers, responding to their inquiries, and resolving any issues that may arise.

You will work closely with our sales team to identify opportunities to improve customer satisfaction and develop strategies to achieve our business objectives.

Responsibilities:
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints in a timely and professional manner
  • Maintain accurate records of customer interactions
Requirements:
  • High school diploma or equivalent required
  • Previous experience in a customer-facing role preferred
  • Excellent communication and problem-solving skills
Compensation and Benefits:

The salary for this position is $37,000 per year. We also offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan.

This position is based in the Durham RTP office of NC Farm Bureau Insurance Company, which offers a dynamic and supportive work environment.



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