Customer Engagement Representative

3 weeks ago


Fort Worth, Texas, United States US Connect Mobile Full time
Job Overview

US Connect Mobile is a dynamic organization dedicated to promoting and selling its products and services to potential customers. As a Customer Engagement Representative, Sales and Marketing Specialist, or Digital Outreach Expert, you will play a pivotal role in driving revenue growth for the company.

Job Summary

The primary responsibility of this role is to utilize various sales and marketing techniques to generate leads, close deals, and drive revenue growth for the company. This includes promoting and selling US Connect Mobile products and services to potential customers.

Key Responsibilities
  • Assignments and Training
    • Assigned to an Outreach Collaborator
    • Passed training & testing
  • Requirements
    • Obtained RAD ID
    • Is permitted to have Inventory from OC
    • Has full marketplace access
    • Tools: Device for enrollments
  • Roles and Responsibilities
    • Associate: Managed by US Connect Mobile, assigned to Outreach Collaborator, and trained to sell US Connect Mobile products and services
    • Specialist: Managed by US Connect Mobile, assigned to US Connect Mobile enrollment assignments
    • Support Staff Level 1: Handles assigned tasks, knowledgeable on all products, services, programs, lifeline, and ACP
    • Support Staff Level 2: Shift or task supervisors, manages Level 1 access to modify configurations and fix minor system discrepancies
  • Benefits
    • Generous benefits package including medical coverage, retirement plan, employee referral bonus program, gym membership, and employee discounts
    • Access to industry-renowned training and unparalleled career opportunities within GHD Group and LVMG Group
    • Opportunity to engage in Corporate Social Responsibility efforts and participate in initiatives to raise funds for UNICEF
  • Additional Benefits
    • $21-$61 marketing reimbursement funds per Activated Lifeline/ACP Device
    • Online Affiliate team building and management tools
    • Access to the Exclusive USC Outreach Marketplace
    • Co-Branded Website for enrollments
    What We Offer

US Connect Mobile provides the infrastructure, systems, licenses, and marketing reimbursement funds to support the success of our Customer Engagement Representatives, Sales and Marketing Specialists, and Digital Outreach Experts.

Salary and Benefits

The estimated salary for this role is between $$45,000 and $$70,000 per year, depending on location and experience. In addition to a competitive salary, US Connect Mobile offers a generous benefits package, including medical coverage, retirement plan, employee referral bonus program, gym membership, and employee discounts.



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