IT Infrastructure Specialist

4 hours ago

Schaumburg, Illinois, United States Charles Industries, LLC. Full time
Job Overview

Charles Industries, LLC. is seeking a highly skilled IT Infrastructure Specialist to join our team. The successful candidate will be responsible for maintaining, configuring, and ensuring the reliable operation of computer systems and servers.

Key Responsibilities:

  • Maintain and support the integrity of the operating system environment, backup environment, and various computer systems, including Microsoft 365, SaaS applications, Azure, Veeam, and others.
  • Perform systems maintenance tasks, such as system back-up, recovery, and file maintenance to promote uptime and efficient performance.
  • Maintain the network infrastructure across locations, ensuring connectivity and security.
  • Implement and manage network security measures, including firewalls, VPNs, and intrusion detection systems.
  • Install and test system software upgrades and computer components.
  • Configure software and resolve technical problems.
  • Maintain documentation of IT infrastructure, IT procedures, and troubleshooting procedures.
  • Perform server administration tasks (ex: user/group, security permissions, group policies, print services).
  • Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed.
  • Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.

Requirements:

  • Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
  • Ability to work independently, prioritize tasks, and meet deadlines in a dynamic work environment.
  • Willingness to learn and grow in a challenging and fast-paced environment.
  • Excellent organizational and project management skills and ability to handle multiple projects within a set deadline.
  • Adept in problem-solving and troubleshooting complex technical issues.

Education and Experience:

  • Associate or Bachelor degree in Computer Science, or a related field.
  • Two to Four years of experience required.
  • An equivalent combination of education and experience will be considered in lieu of a degree.
  • Strong knowledge of Windows and Linux server environments.
  • Proficiency in managing network infrastructure and security solutions.
  • Experience with endpoint management tools and practices.
  • Experience managing Azure environments, including Azure AD.
  • Experience managing Microsoft 365 services.
  • Experience with CrowdStrike or similar endpoint security solutions.
  • Proven experience in creating and managing fault-tolerant infrastructure.
  • Knowledge of Microsoft Office (Word, Excel, and PowerPoint).

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