Orthopedic Service Technician

6 days ago


Charlotte, North Carolina, United States OrthoCarolina Full time
Job Summary

OrthoCarolina is seeking a highly skilled and compassionate Post-Surgical Service Technician to join our team. As a key member of our musculoskeletal care team, you will be responsible for delivering equipment ordered by physicians, training patients in its use, and providing additional products as needed.

Key Responsibilities
  • Deliver equipment to patients in a timely and efficient manner
  • Train patients on the proper use of equipment
  • Offer additional products as needed, such as custom orthotics
  • Communicate with patients regarding co-insurance amounts and collect co-pays
  • Follow up with patients to ensure their satisfaction with products and arrange pick-up for rental items
Requirements
  • Bachelor's degree in a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
Benefits
  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Continuing education and training opportunities

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