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Senior Business Intelligence Analyst

2 months ago

Charlotte, North Carolina, United States Truist Full time
Job Summary

We are seeking a highly skilled Senior Business Intelligence Analyst to join our team at Truist. As a key member of our Digital Sales and Performance Marketing organization, you will be responsible for leading the development of sustainable solutions that drive a focus on performance.

Key Responsibilities
  • Partner with senior business leaders to understand business strategy and drive successful strategic outcomes.
  • Lead analysis of business and user needs, requirements documentation, performance measurement, and the interpretation of results for both internal and external stakeholders.
  • Lead analysis effort to gather, formulate, define, and design solutions to the most complex business problems.
  • Analyze, design, and maintain data sources in information systems in support of projects, information needs, and changing requirements.
  • Measure client interaction in order to improve client experience, digital adoption, and marketing segmentation using various analytics tools.
  • Apply subject-matter expertise, industry knowledge, and technical understanding to recommend actions to business leaders.
  • Act as team leader for projects with large budgets or intermediate-long duration.
  • Bring industry best practices to the team and incorporate in solutions.
Requirements
  • Bachelor's degree in Computer Science, Business, Mathematics, or Information Technology-related field, or equivalent education and related training.
  • Seven to ten years of experience in analysis and design.
  • Excellent verbal and written communication skills.
  • Exceptional analytical and creative problem-solving skills - ability to generate actionable insight and recommendations from complex analytics and large datasets.
  • Ability to work independently or as a member of a team.
  • Advanced proficiency in computer applications, such as Microsoft Office software products.
  • Working knowledge of analytical toolsets such as SAS (Enterprise Guide & Miner), SQL, R Studio, Python, Data warehousing.
  • Understanding and implementation experience with enterprise digital marketing optimization and analytics tools.
Preferred Qualifications
  • Masters degree in Computer Science, Business Administration, or Statistics.
  • Previous experience in the banking industry.
Working Conditions

This role requires frequent sitting, occasional standing, and walking. The ability to access and interpret client information received from the computer and to hear and speak with individuals in person and on the phone is also required. Manual dexterity and keyboarding skills are necessary for working standard office equipment. Availability to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need, is also required. Up to 25% travel may be necessary.

Benefits

Truist offers a comprehensive benefits package to eligible employees, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site.

Equal Employment Opportunity

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.