Retail Store Manager

1 week ago


Cary, North Carolina, United States La Farm Bakery Full time
Job Title: Retail General Manager

We are seeking a highly skilled and experienced Retail General Manager to join our team at La Farm Bakery. As a key member of our management team, you will be responsible for leading our retail operations and driving sales growth.

Key Responsibilities:
  • Team Management: Lead and manage a team of retail staff, promoting a positive work environment that encourages engagement, motivation, and productivity.
  • Product Management: Develop and implement merchandising strategies to drive sales and ensure product freshness, innovation, and new trends.
  • Sales and Service: Increase sales to meet and exceed company goals, achieving sales, food cost, and expense objectives through effective merchandising, promotions, marketing, and signage.
Additional Responsibilities:
  • Direct and control bakery operations to ensure compliance with La Farm systems, policies, and procedures.
  • Manage labor schedules to meet retail objectives.
  • Plan and execute quarterly retail features and communicate to staff.
  • Maintain production sheets to ensure availability, quality, and minimal shrinkage.
  • Enforce staff training and certifications.
  • Ensure special orders are complete and accurate.
  • Oversee daily sales focus meetings.
  • Complete retail checklists and duties.
  • Maintain display signage.
  • Ensure accuracy of cash handling and reporting.
  • Complete holiday planning system.
  • Address staff questions, grievances, and concerns.
Requirements:
  • Previous high-end retail or food service management experience.
  • Analytical ability and math proficiency to monitor profitability and process financial information.
  • Microsoft Excel and Word proficiency.
  • Ability to solve business-related problems quickly and efficiently.
  • Excellent organizational skills and relationship building skills.
  • Exceptional customer service skills and sense of urgency to serve every customer.
  • Ability to work in a fast-paced environment and multitask.
  • Flexibility required: Weekends, holiday work, and two days off (not consecutive).
Physical Demands:
  • Ability to bend and lift 50 lbs.
  • Ability to stand and walk for extended periods.

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