Store Operations Manager
4 weeks ago
The General Manager is the leader of the individual branch location for BUDDYS HOME FURNISHING. This role requires a wide range of skills, including directing and coordinating store activities to ensure safe, professional, and profitable operations. The General Manager is accountable for meeting company objectives and adhering to company policies.
Key Responsibilities
- Develop and implement sales and marketing programs to drive business growth.
- Manage inventory and cash assets to optimize store performance.
- Recruit, hire, and train staff to ensure efficient operations.
- Provide a safe, clean environment for customers and associates.
- Meet sales and revenue goals, and implement marketing and growth plans.
- Prepare daily work schedules, assign tasks, evaluate employee performance, and enforce company policy.
- Develop and maintain a positive store image and reputation.
- Ensure compliance with all applicable federal, state, and local statutes.
Requirements
- Effective organizational skills.
- Established selling skills.
- Good communication skills.
- Ability to handle multiple priorities simultaneously.
- Ability to learn and become proficient in POS system.
- Must be able to read, write, and communicate effectively in person and over the phone with employees and customers.
- Negotiate and resolve conflict.
- Plan, organize, delegate, coordinate, and follow up various tasks and assignments.
- Recognize and solve problems.
- Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements.
- Regular and consistent attendance, including nights and weekends as business dictates.
Education and Experience
Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical qualifications would be equivalent to:
- Associate or Bachelor's degree with coursework in business, accounting, marketing, or management.
- Two years' experience in retail or other business emphasizing customer service, account management, or merchandising.
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