Store Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring that all tasks are completed efficiently and effectively.
Key Responsibilities:
- Open and close the store in the absence of management, including start-ups and cash handling.
- Responsible for opening the back door for deliveries and ensuring the floor and stock room are ready for the business day.
- Completes product returns, order voids, customer refunds, and cash drops to the safe.
- Models and delivers a distinctive and delightful customer experience.
- Engages customers and patients by greeting them and offering assistance with products and services.
- Resolves customer issues and answers questions to ensure a positive customer experience.
- Assists with and coaches other team members to work with warehouse and vendor ordering process.
- Responsible for registering all related sales on assigned cash register.
- Assists manager or assistant store manager in reviewing order exceptions and reverse logistics.
- Maintains accurate inventory counts and ensures proper signage is displayed at the store.
- Assists with bookkeeping activities, including cash report and cash counts.
- Ensures compliance with state and local laws regarding regulated products.
- Responsible for bag checks of team members before leaving the store.
Requirements:
- One year of prior leadership, supervisory, or retail key holder work experience.
- Must be fluent in reading, writing, and speaking English.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
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