Store Operations Manager

4 weeks ago


Largo, Florida, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:

  • Open and close the store in the absence of management, including start-ups and cash handling.
  • Responsible for opening the back door for deliveries and ensuring the floor and stock room are ready for the business day.
  • Completes product returns, order voids, customer refunds, and cash drops to the safe.
  • Models and delivers a distinctive and delightful customer experience.
  • Engages customers and patients by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Assists with and coaches other team members to work with warehouse and vendor ordering process.
  • Responsible for registering all related sales on assigned cash register.
  • Assists manager or assistant store manager in reviewing order exceptions and reverse logistics.
  • Maintains accurate inventory counts and ensures proper signage is displayed at the store.
  • Assists with bookkeeping activities, including cash report and cash counts.
  • Ensures compliance with state and local laws regarding regulated products.
  • Responsible for bag checks of team members before leaving the store.

Requirements:

  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.


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