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Patient Care Coordinator
4 weeks ago
We are seeking a dedicated and compassionate Patient Care Coordinator to provide exceptional customer service and ensure a positive patient experience at Professional Physical Therapy.
Key Responsibilities- Greet patients and provide a warm welcome
- Answer phones and respond to patient inquiries
- Schedule patient appointments and manage the patient schedule
- Complete new patient registration and data entry
- Discuss insurance benefits, authorization requirements, and payment responsibilities with patients
- Collect patient balances (copay/deductible/coinsurance)
- Perform standard day-to-day clinical administrative responsibilities
- High school diploma or equivalent
- Prior experience in a customer service or administrative role, preferably in a healthcare setting
- Excellent interpersonal and communication skills
- Strong attention to detail and organizational skills
- Ability to multitask, prioritize tasks, and work in a fast-paced environment
- Proficient in computer skills and ability to learn new software systems
- Monthly performance bonus
- Medical, dental, vision insurance
- Life insurance
- 401k
- Employee assistance program
- Employee discounts
- Employee referral program
- Paid time off (PTO)