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HR Operations Specialist

2 months ago

Holyoke, Massachusetts, United States Holyoke Public Schools Full time

POSITION SUMMARY

The selected candidate will play a pivotal role in enhancing the human resources function to provide exceptional service across the district, acting as a key point of contact for all HR-related activities within designated schools and departments. This role is ideal for an individual who values ongoing development and innovation, excels in building high-performing teams, and is adept at identifying opportunities for efficiency and cost-effectiveness. Collaboration with educators, school and district leadership, community partners, and the finance team will be essential.

Leadership & Team Development:

  • Formulate, propose, and implement personnel policies and procedures that ensure effective organizational operations.
  • Identify and analyze issues; assess potential solutions; execute chosen strategies; mentor and guide hiring managers and staff.
  • Create and oversee an HR dashboard to monitor and report on key performance indicators and service metrics.
  • Conduct audits of personnel data, systems, and organizational policies, providing recommendations to leadership on best practices and areas for enhancement.
  • Collaborate effectively as a team member across departments and external organizations.
  • Build and sustain high-trust relationships.

Operational Responsibilities:

  • Oversee daily HR functions (benefits administration, onboarding, employee relations, compliance, etc.).
  • Support recruitment and staffing logistics.
  • Offer guidance to school principals and district leadership on employee-related matters and HR functions.
  • Streamline and enhance systems, processes, and workflows.

Service Excellence and Communication:

  • Elevate the department's and organization's reputation by exemplifying the district's vision, values, and objectives.
  • Collaborate with various stakeholders to facilitate all human resource functions, including but not limited to: Recruitment, Hiring, Benefits, Employee Relations, Labor Relations, Compliance, Records Management, and Data Reporting.
  • Foster positive relationships with a diverse range of constituents, including principals, support staff, leadership teams, vendors, and community members.
  • Serve as a liaison to schools and departments, providing consultation and support on best practices, financial management, applicable laws, regulations, policies, and procedures.

Required Qualifications:

  • Bachelor's Degree or 2-5 years of relevant experience.
  • Proven ability to maintain confidentiality and protect departmental operations.
  • Highly motivated and self-directed learner.
  • In-depth knowledge of human resources best practices and legal/compliance requirements.
  • Exceptional customer service skills.
  • Strong organizational skills and attention to detail; capable of managing multiple projects simultaneously and delivering high-quality work.
  • Ability to deconstruct complex information into understandable components, ask pertinent questions, and analyze data.
  • Competence in collaboratively developing and executing departmental project plans aligned with the district's strategic objectives.
  • Sound judgment and discretion in handling sensitive employment information.
  • Excellent written and verbal communication skills; interpersonal skills necessary for engaging with a broad range of stakeholders.
  • Bilingual (English/Spanish) preferred.
  • Experience in nonprofit, public, or K-12 education preferred.
  • Familiarity with MUNIS or other HRIS systems preferred.