Customer Service Specialist
3 days ago
Carter's/OshKosh offers a unique opportunity for a Sales Representative to join our team. As a Sales Associate, you'll be responsible for providing exceptional customer service and ensuring a positive shopping experience.
We offer a competitive salary range of $12-$15 per hour, based on location and experience. In addition to a great income, you'll enjoy benefits such as part-time health benefits, mental health benefits, and a 30% discount on our brands.
Job Description:
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program, including credit, to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
Required Skills and Qualifications:
- A positive and solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
Benefits:
- Schedules that fit your life
- Part-time health benefits
- Mental health benefits
- 30% discount on our brands
- Referral bonuses
- Advance You Program helps earn a GED or a bachelors degree tuition-free or learn English as a second language
- The opportunity to learn and build skills and grow as an individual
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