Customer Service Specialist

3 days ago


Lincoln City, Oregon, United States Carter'sOshKosh Full time

Carter's/OshKosh offers a unique opportunity for a Sales Representative to join our team. As a Sales Associate, you'll be responsible for providing exceptional customer service and ensuring a positive shopping experience.

We offer a competitive salary range of $12-$15 per hour, based on location and experience. In addition to a great income, you'll enjoy benefits such as part-time health benefits, mental health benefits, and a 30% discount on our brands.

Job Description:

  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
  • Execute and expedite point of sale/register transactions
  • Complete floor replenishment and shipment as needed
  • Articulate current promotional events and the brand loyalty program, including credit, to customers
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Required Skills and Qualifications:

  • A positive and solutions-oriented mindset
  • Demonstrated customer service and engagement skills
  • Effective and professional verbal and written communication skills
  • The ability to manage multiple tasks at once

Benefits:

  • Schedules that fit your life
  • Part-time health benefits
  • Mental health benefits
  • 30% discount on our brands
  • Referral bonuses
  • Advance You Program helps earn a GED or a bachelors degree tuition-free or learn English as a second language
  • The opportunity to learn and build skills and grow as an individual


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