Operational Excellence Manager
4 days ago
As an Operational Excellence Manager at Century 21 Americana, you will play a pivotal role in ensuring the smooth functioning of our business operations. With over 13 branches throughout Nevada and Arizona, and a team of highly experienced professionals, we are looking for an individual with exceptional analytical skills, problem-solving abilities, and leadership qualities to join our team.
About the Role
The Operational Excellence Manager will be responsible for directing, coordinating, and supervising administrative activities while assisting with meeting goals of multiple departments. This position requires strong communication skills, the ability to navigate and implement new technology, and a strategic approach to problem-solving.
Key Responsibilities
* Assist in creating and documenting policies, procedures, and systems, and follow through with implementation.
* Ensure compliance with company procedures.
* Coordinate with a virtual team to support company initiatives.
* Achieve performance goals while supporting our culture and mission.
* Prepare reports and audits to monitor and improve operational effectiveness.
* Understand the daily activities and duties of each department and ensure that they are running smoothly at all times.
* Implement productivity, quality, and customer-service standards and resolve problems.
* Analyze process workflow and employee requirements; suggest or implement changes.
Requirements
* 3+ years of significant business and management experience in an operational role.
* A track record for creating systems and processes and raising efficiency to meet company goals.
* Experience with integrating scalable computer systems and technologies preferred.
* Bachelor's Degree preferred.
* Spanish speaking preferred.
What We Offer
* Competitive salary range: $85,000 - $110,000 per year (estimated).
* Opportunities for career growth and professional development.
* Collaborative and dynamic work environment.
How to Apply
If you are a motivated and results-driven individual with a passion for operational excellence, please submit your application.
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