Medical Supervisor

24 hours ago


Salt Lake, Utah, United States Surgery Partners Full time
Job Title: Medical Supervisor

At Surgery Partners, we are seeking a highly skilled Medical Supervisor to join our team. As a Medical Supervisor, you will be responsible for supervising a team of Self-Pay Collectors for Surgery Centers, making inbound and outbound calls to patients regarding their accounts, and training new collectors on HIPAA laws and collection procedures.

Key Responsibilities:
  • Supervise a team of Self-Pay Collectors, ensuring they meet performance expectations and provide excellent customer service.
  • Make inbound and outbound calls to patients, resolving account issues and negotiating payment plans.
  • Train new collectors on HIPAA laws, collection procedures, and company policies.
  • Conduct performance evaluations and provide feedback to employees.
  • Collaborate with the Manager to develop best practices and processes.
Requirements:
  • 2 years of experience in customer service, medical terminology, and knowledge of local insurance payers.
  • Problem-solving skills and ability to work independently.
  • Strong communication and leadership skills.
Benefits:
  • Comprehensive health, dental, and vision insurance.
  • Health Savings Account with employer contribution.
  • Life Insurance.
  • PTO.
  • 401(k) retirement plan with company match.

Surgery Partners is an equal opportunity employer and is committed to diversity in the workplace.



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