Customer Service Sales Associate

1 week ago


Prescott, Arizona, United States Goodwill Full time

Position Overview:

The Retail Sales Associate plays a crucial role within the store team, dedicated to fostering a positive customer and brand experience while driving sales. This position involves managing the cash register and ensuring the sales floor is well-maintained.

Key Responsibilities:

Financial Management:

  • Facilitates growth through effective financial management and accountability.
  • Handles Point of Sale (POS) duties and processes various payment methods.
  • Tracks and manages donations received at the POS.
  • Determines pricing for merchandise based on established guidelines or through consultation with team leaders.
  • Completes end-of-day procedures as required.

Customer Engagement:

  • Collaborates with customers to understand and meet their needs and expectations.
  • Welcomes customers upon entry and expresses gratitude as they leave.

Operational Excellence:

  • Implements strategies to optimize resources and store operations.
  • Maintains appropriate stock levels on the sales floor and in fitting rooms.
  • Utilizes communication systems to make regular announcements.

Team Development:

  • Encourages a culture of growth and development within the team.
  • Embodies the core values of Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Performs additional related duties as assigned.

Qualifications:

  • High School diploma or equivalent experience.
  • Strong customer service skills.
  • Preferred proficiency in mathematics.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Must be at least 16 years of age.
  • Ability to pass a background check and drug screening, if applicable.

Reasonable Accommodation:

To successfully perform this role, individuals must be able to complete each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Benefits:

Eligible employees will receive a comprehensive Total Rewards package, including:

  • Multiple Medical Plans
  • Employer Funded Health Reimbursement Account (HRA)
  • Various Dental Plans
  • Vision Plan
  • 401K with immediate participation
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off, including Sick and Vacation
  • Paid Holidays

Join a company recognized as a Best Place to Work and experience a culture that values diversity and success. Goodwill of Central & Northern Arizona is committed to providing equal employment opportunities to all applicants.



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