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Shortage Control Lead

2 months ago

Hilliard, Ohio, United States Burlington Full time
Job Summary

We are seeking a highly skilled Shortage Control Lead to join our Asset Protection team at Burlington. As a key member of our security team, you will be responsible for mitigating theft and fraud in high-risk areas of the store.

Key Responsibilities:
  • Develop and implement strategies to prevent and detect external theft and fraud
  • Train and develop Shortage Control Associates to ensure they have the necessary skills and knowledge to perform their duties effectively
  • Conduct thorough investigations into incidents of theft and fraud, gathering and documenting evidence to support findings
  • Collaborate with store and field leaders to share best practices and implement solutions to reduce shortage
  • Provide exceptional customer service and engage with customers in high-risk areas to prevent theft and promote a positive shopping experience
Requirements:
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • High level of integrity and discretion