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Mortgage Loan Specialist

2 months ago

Richmond, Virginia, United States StraussGroup - Executive Search Consultants Full time

As a Mortgage Loan Processor at StraussGroup - Executive Search Consultants, you will play a vital role in helping families achieve their dream of homeownership. Your exceptional customer service skills and financial acumen will enable you to provide a seamless and supportive experience for homebuyers, sales teams, and underwriting departments.

Key Responsibilities

  • Establish and maintain strong relationships with clients, colleagues, and stakeholders to ensure timely and accurate loan processing
  • Manage multiple loan files, ensuring compliance with regulatory requirements and company guidelines
  • Collect and verify customer information, ensuring accuracy and completeness of loan files
  • Collaborate with the closing department to coordinate loan documentation and tasks
  • Stay up-to-date with loan programs, guidelines, and company-approved broker options to provide expert guidance to clients

Requirements

  • Proven customer service skills and ability to work in a fast-paced environment
  • Strong organizational skills, attention to detail, and ability to multitask
  • Excellent communication and interpersonal skills
  • Bachelor's degree and minimum of two years' working experience

What We Offer

  • In-office training and professional development opportunities
  • Promotion potential within the company
  • Chance to advance to a Loan Officer role in two years

At StraussGroup - Executive Search Consultants, we value our employees and offer a dynamic work environment that fosters growth and success.