Customer Service Representative

4 weeks ago


Littleton, New Hampshire, United States Littleton Coin Company Full time
Customer Service Representative Opportunity

Littleton Coin Company, a 100% employee-owned business with a 75-year history, is seeking a Customer Service Representative to join our team. As a key member of our Customer Experience Team, you will play a vital role in helping customers enjoy the hobby of coin collecting.

Responsibilities:
  • Respond to customer phone calls in a friendly and courteous manner, providing accurate information and resolving basic questions.
  • Enter orders accurately and efficiently, ensuring a seamless customer experience.
  • Earn additional incentives through our phone feature program, which rewards exceptional performance.
Requirements:
  • High school diploma or equivalent.
  • Strong telephone customer service skills, with prior experience a plus.
  • Patience, exceptional listening skills, and the ability to multitask.
  • Confidence in entering 35 words per minute while engaging with customers.
  • Dependability, reliability, and a strong attention to detail.
  • Ability and willingness to work overtime as needed.

We offer a competitive compensation package, including medical, dental, vision, and a 401(k) plan with company match. Our employee stock ownership plan, wellness programs, and educational assistance opportunities make us a great place to grow your career. Apply today to join our team and help us continue to deliver exceptional customer experiences



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