Retail Operations Supervisor

2 weeks ago


Danbury, Connecticut, United States Salvation Army - ARC Full time
Job Overview

We are looking for a Retail Operations Supervisor who will be responsible for managing and coordinating the activities of the retail sales team. This role is crucial in ensuring that our operations run smoothly and efficiently.

Key Responsibilities:

  • Oversee a team of retail sales associates
  • Modify daily schedules for staff to maximize productivity
  • Provide training and performance evaluations for team members
  • Monitor monthly performance metrics and trends for effective business planning
  • Address and resolve customer issues that have been escalated

Required Qualifications:

  • Experience in retail, customer service, or related fields
  • Ability to excel in a dynamic work environment
  • Strong written and verbal communication skills
  • Demonstrated leadership abilities
About the Company

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible, and its ministry is driven by the love of God. The mission is to preach the gospel of Jesus Christ and to meet human needs in His Name without discrimination.



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