Medical Support Representative
4 days ago
Advanced Medical Manage is seeking a dedicated Medical Support Representative to provide exceptional customer service to our clients.
This role involves handling incoming calls, resolving issues, and providing accurate information on medical services.
Responsibilities:
- Handle incoming calls from healthcare providers, patients, and health plans.
- Provide clear and concise information on medical services, claims, and authorizations.
- Identify and resolve issues related to eligibility, claims, and authorizations.
- Maintain accurate records of all interactions.
Requirements:
- Fluent in Korean is required.
- High School Diploma or equivalent is required; Associate's degree is preferred.
- 2+ years of call center experience is strongly preferred.
- 1+ year in a medical or healthcare environment is preferred.
Benefits:
- Competitive salary range: $45,000 - $65,000 per annum.
- Ongoing training and professional development opportunities.
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