Medical Support Representative

4 days ago


Long Beach, California, United States Advanced Medical Manage Full time
Job Overview

Advanced Medical Manage is seeking a dedicated Medical Support Representative to provide exceptional customer service to our clients.

This role involves handling incoming calls, resolving issues, and providing accurate information on medical services.

Responsibilities:

  • Handle incoming calls from healthcare providers, patients, and health plans.
  • Provide clear and concise information on medical services, claims, and authorizations.
  • Identify and resolve issues related to eligibility, claims, and authorizations.
  • Maintain accurate records of all interactions.

Requirements:

  • Fluent in Korean is required.
  • High School Diploma or equivalent is required; Associate's degree is preferred.
  • 2+ years of call center experience is strongly preferred.
  • 1+ year in a medical or healthcare environment is preferred.

Benefits:

  • Competitive salary range: $45,000 - $65,000 per annum.
  • Ongoing training and professional development opportunities.


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