Bi-Lingual Administrative Assistant/Receptionist

3 days ago


MD United States Prince George's County Full time
Job Title: Bi-Lingual Administrative Assistant/Receptionist

We are seeking a highly skilled and bilingual administrative assistant/receptionist to join our team at the Prince George's County Department of Social Services. As a key member of our team, you will provide exceptional support to our clients and staff, ensuring a positive and efficient experience for all.

About the Position:

The successful candidate will be responsible for providing administrative support to our team, including answering phones, directing calls, and responding to emails. You will also be responsible for maintaining accurate records, preparing reports, and performing other administrative tasks as needed.

Responsibilities:
  • Answer phones and direct calls to staff members, as appropriate.
  • Collect case information from OSPCS members.
  • Notify OSPCS members regarding scheduled appointments.
  • Document OSPCS meetings and action items.
  • Prepare, organize, and maintain case files and records.
  • Ensure all areas, including the waiting area, conference rooms, interview rooms, restrooms, and equipment are maintained and in good condition.
  • Verify demographic information with clients and update information, as necessary.
  • Monitor and address the needs of families while at the Multi Service Center.
  • Scan case documents into the system.
  • Manage office calendar.
  • Maintain inventory of all office supplies, forms, etc.
  • Assist with Food Distribution.
  • Maintain inventory of child-appropriate snacks for clients.
  • Compose, update, copy, scan, fax, shred and file documents, as needed.
Requirements:
  • High school diploma or G.E.D. certificate; or any equivalent combination of relevant education, training and experience which provided the knowledges, skills and abilities required to adequately perform assigned tasks.
  • Bilingual.
  • At least 2 years working with vulnerable children, disabled adults, or seniors.
Preferred Qualifications:
  • Experience which includes coordination of services/activities with disadvantaged individuals.
  • Ability to work effectively with diverse population as well as representatives of social service agencies operating related programs.
Working Conditions:

This position is eligible for medical benefits. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

Eligibility to Work:

Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

Benefits:

Prince George's County offers a comprehensive benefits package, including medical, prescription, dental, and vision insurance, group term life insurance, long and short-term disability, flexible spending accounts, paid leave, 13 paid holidays, retirement benefits, employee discounts, employee assistance program, and voluntary benefits.


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