Luxury Hotel Operations Manager

5 days ago


Lihue, United States Timbers Kauai Full time
Job Summary

We are seeking a highly skilled and experienced Luxury Hotel Operations Manager to join our team at Timbers Kaua'i. This role will be responsible for overseeing the day-to-day operations of our luxury resort, ensuring exceptional guest experiences, and driving revenue growth.

About Us

Timbers Kaua'i is a premier oceanfront resort located on the island of Kaua'i, Hawaii. We offer luxurious residences, world-class amenities, and unparalleled service to our guests and owners. As a member of our team, you will be part of a dynamic and supportive environment that values innovation, excellence, and community.

Responsibilities
  • Oversee all aspects of hotel operations, including front desk, concierge, bell staff, and housekeeping
  • Develop and implement strategies to enhance guest satisfaction and loyalty
  • Manage budgets and financials, ensuring optimal revenue performance and cost control
  • Foster strong relationships with owners, guests, and colleagues to deliver exceptional customer service
  • Analyze data and insights to inform business decisions and drive continuous improvement
Requirements

To be successful in this role, you will need:

  • 5-7 years of experience in hotel operations, with a focus on luxury resorts
  • Proven track record of delivering exceptional guest experiences and driving revenue growth
  • Strong leadership and management skills, with the ability to motivate and develop high-performing teams
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse stakeholders
  • Ability to analyze data and make informed business decisions
Benefits

We offer a competitive salary range of $120,000 - $150,000 per year, depending on experience. Other benefits include:

  • Paid time off and holidays
  • Comprehensive health insurance
  • 401(k) matching program
  • Professional development opportunities

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional guest experiences and driving business success, we encourage you to apply.



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