Restaurant Operations Manager

3 days ago


San Mateo, California, United States OLHSO Korean BBQ and Seafood House Full time

Overview

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The Restaurant Operations Manager is a key role at OLHSO Korean BBQ and Seafood House, responsible for overseeing the entire restaurant operation. This includes managing the front-of-house (FOH) team, ensuring seamless guest experiences, and driving sales growth.

Key Responsibilities:

  • Guest Experience: The Maître d' Manager is responsible for creating an exceptional dining experience for guests, from arrival to departure. This involves managing the reservation system, overseeing seating arrangements, and ensuring that all guests receive attentive and courteous service.
  • Front-of-House Management: The Maître d' Manager supervises the FOH team, including hosts, reservationists, and servers, to ensure that they deliver high-quality service and adhere to company standards.
  • Operations: The Maître d' Manager is responsible for maintaining the cleanliness and organization of the restaurant, including the entrance, waiting areas, and service floors.
  • Sales Growth: The Maître d' Manager identifies opportunities to increase sales, such as upselling and cross-selling menu items, and implements strategies to drive revenue growth.

Requirements:

  • Qualifications: A degree in Hospitality, Culinary Management, or a related field is preferred. Relevant work experience in a fine-dining, high-volume setting is also essential.
  • Skillset: Excellent communication and interpersonal skills are required, as well as the ability to multitask and manage multiple priorities simultaneously. Proficiency in restaurant management software, such as point-of-sale systems and reservation management tools, is also necessary.
  • Certifications: Food Handler's Certification or equivalent is required. Responsible alcohol service certification is also necessary, with the ability to obtain within six months.

Benefits:

  • Competitive Salary: $68,000 - $71,000 per year
  • Benefits Package: Comprehensive medical, dental, and vision benefits, flexible spending account/health savings account, commuter benefits, referral bonus program, career advancement opportunities, employee recognition awards, paid time off


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