Patient Access Representative
3 days ago
The Patient Access Representative plays a vital role in ensuring the proper billing process occurs, which enhances timely cash flow and reduces the days in accounts receivable. This position requires a detail-oriented individual who can accurately and promptly collect all pertinent information at the initial point of registration.
Responsibilities- Coordinate and facilitate registration and admissions by obtaining demographic information, collecting accurate insurance information, and performing inpatient authorizations.
- Responsible for financially clearing inpatient hospital accounts.
- Must be detail-oriented and promote patient satisfaction.
- Service-oriented background, good written and verbal communication skills, and accurate typing ability.
- Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessary.
- Reflects commitment to building a supportive work environment and maintains a positive attitude.
- Works closely and professionally with nursing and ancillary departments to foster a team environment.
- Participate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside the patient access department.
- High School Diploma or equivalent.
- Medical insurance verification and authorization experience preferred.
- Patient Access experience preferred.
- Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care preferred.
- Medical terminology and computer skills.
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.
- Paid Time Off (PTO).
- Medical and Prescription Drug Insurance.
- Dental and Vision Insurance.
- Retirement Plans.
- Short & Long Term Disability.
- Life & Accidental Death Insurance.
- Tuition Reimbursement.
- Health Care/Dependent Care Flexible Spending Accounts.
- Wellness Programs.
- Voluntary Benefits (e.g., Pet Insurance).
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more.
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