Patient Access Representative

3 days ago


Lakewood, New Jersey, United States RWJBarnabas Health Full time
Job Overview

The Patient Access Representative plays a vital role in ensuring the proper billing process occurs, which enhances timely cash flow and reduces the days in accounts receivable. This position requires a detail-oriented individual who can accurately and promptly collect all pertinent information at the initial point of registration.

Responsibilities
  • Coordinate and facilitate registration and admissions by obtaining demographic information, collecting accurate insurance information, and performing inpatient authorizations.
  • Responsible for financially clearing inpatient hospital accounts.
  • Must be detail-oriented and promote patient satisfaction.
  • Service-oriented background, good written and verbal communication skills, and accurate typing ability.
  • Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessary.
  • Reflects commitment to building a supportive work environment and maintains a positive attitude.
  • Works closely and professionally with nursing and ancillary departments to foster a team environment.
  • Participate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside the patient access department.
Requirements
  • High School Diploma or equivalent.
  • Medical insurance verification and authorization experience preferred.
  • Patient Access experience preferred.
  • Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care preferred.
  • Medical terminology and computer skills.
Benefits and Perks

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

  • Paid Time Off (PTO).
  • Medical and Prescription Drug Insurance.
  • Dental and Vision Insurance.
  • Retirement Plans.
  • Short & Long Term Disability.
  • Life & Accidental Death Insurance.
  • Tuition Reimbursement.
  • Health Care/Dependent Care Flexible Spending Accounts.
  • Wellness Programs.
  • Voluntary Benefits (e.g., Pet Insurance).
  • Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more.


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