Customer Experience Representative

2 weeks ago


Wauseon, Ohio, United States Walmart Full time
At Walmart, our fuel station associates are the face of our customer experience. As a Customer Experience Representative, you will be responsible for ensuring that our customers have a positive experience when fueling up at our station.

**Job Summary:**
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. In this role, you will be responsible for providing exceptional customer service, ensuring that our fuel station is clean and well-maintained, and supporting our operations team in ensuring compliance with all regulations.

**Responsibilities:**

* Provide exceptional customer service to our fueling customers, including greeting them with a smile and answering any questions they may have
* Ensure that our fuel station is clean and well-maintained, including restocking shelves and sweeping floors
* Support our operations team in ensuring compliance with all regulations, including maintaining accurate records and following safety procedures
* Work independently and take initiative to resolve customer issues and improve the overall customer experience
* Collaborate with our sales team to promote our products and services to customers

**Requirements:**

* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Ability to work in a fast-paced environment and adapt to changing situations
* Excellent communication and interpersonal skills
* Ability to lift up to 25 pounds and stand for long periods of time

**Benefits:**

* Competitive hourly rate ($14-$26/hour)
* Opportunities for advancement and professional growth
* Comprehensive benefits package, including health insurance and retirement savings plan
* Discounts on store products and services

**About Us:**
At Walmart, we are committed to providing our customers with the best possible shopping experience. We are a fast-paced and dynamic company that is always looking for ways to improve and innovate. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this role.

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