Customer Service Ambassador

3 weeks ago


Emeryville, California, United States Fogo de Chão Full time
Job Title: Customer Service Representative

Fogo de Chão, a renowned restaurant chain, seeks an exceptional Customer Service Representative to join our team. As a key member of our service staff, you will be responsible for delivering unparalleled guest experiences and ensuring that every interaction with our guests is memorable and enjoyable.

Key Responsibilities:
  • Facilitate seamless service interactions to enhance the guest experience.
  • Convey gratitude and appreciation to guests through personalized practices.
  • Preserve and share the festive spirit of Southern Brazilian traditions.
  • Complete tasks as directed by management during shifts.
Requirements:
  • Demonstrate high endurance and mental acuity to manage conflict and high-stress situations.
  • Transport objects up to 50 lbs, stand for extended periods, and maintain a quick pace.
  • Work weekends and holidays as required.

The estimated salary for this position is $19.36 per hour, plus tips. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as life insurance and short-term disability coverage. Part-time team members are eligible for a minimum essential coverage health plan, dental, vision, and life insurance. We also provide access to voluntary benefits like pet insurance and ID protection.

Fogo de Chão is an Equal Opportunity Employer and utilizes E-Verify. If you are passionate about delivering exceptional customer service and creating unforgettable experiences, we encourage you to apply for this exciting opportunity.



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