Service Excellence Representative

3 weeks ago


Emeryville, California, United States Fogo de Chão Full time

About Us

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  • Fogo de Chão is a restaurant that embodies the spirit of Brazilian culture and cuisine.
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We're dedicated to providing an exceptional dining experience and fostering a positive work environment. Our values of teamwork, integrity, excellence, humility, and Deixa Comigo guide everything we do.

As a Guest Service Ambassador, your responsibilities will include:

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  • Delivering exceptional service to guests and exceeding their expectations.
  • Building strong relationships with guests through effective communication and guest-focused practices.
  • Maintaining the high standards of hospitality and service quality that define our brand.
  • Contributing to a positive and inclusive work environment.
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To succeed in this role, you'll need:

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  • A high level of emotional intelligence, adaptability, and problem-solving skills.
  • The ability to work effectively in a fast-paced environment and maintain a positive attitude under pressure.
  • The physical stamina to lift objects up to 50 lbs and stand for extended periods.
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We offer competitive compensation and benefits, including medical, dental, and vision insurance, as well as opportunities for professional growth and development. Part-time team members are eligible for a minimum essential coverage health plan.

Fogo de Chão is an equal opportunity employer.



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