Construction Equipment Service Supervisor

2 weeks ago

Bridgeport, Connecticut, United States Cleveland Brothers Equipment Full time

Job Summary: Cleveland Brothers Equipment Co., Inc. is seeking a highly motivated and experienced Construction Equipment Service Supervisor to lead our Main Shop Service Department. As a key member of our team, you will be responsible for directing the activities of our service department, ensuring efficient and cost-effective product line support for our customers.

Key Responsibilities:

  • Supervise and develop the personnel of the department to achieve high levels of productivity and customer satisfaction.
  • Receive and respond to customer requests or inquiries on equipment repairs, providing timely and accurate information.
  • Assist in determining needed repairs and scheduling repairs to minimize downtime and maximize customer satisfaction.
  • Research information from literature and computer-based sources to provide expert advice on equipment maintenance and repair.
  • Assign and schedule equipment and personnel to shop repairs, ensuring efficient use of resources.
  • Perform other functions as assigned by necessity, including assessing employee performance, fostering good union/management relations, and administering employee discipline.

Requirements:

  • Comprehensive knowledge of mechanical repair procedures and their application to equipment repair.
  • Thorough understanding of Company/contract practices and policies in relation to the direction of the work force.
  • Significant talent in the direction and scheduling of persons under a collective bargaining agreement, as well as those who supervise and support them.
  • Considerable written and verbal communication skills for the conveyance of instructions.
  • Working skills in computer applications in a Windows-based environment to provide for continual improvement of processes.

About Cleveland Brothers Equipment: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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