Customer Experience Associate

1 month ago


Albuquerque, New Mexico, United States Heritage Hotels & Resorts Full time
Job Summary

Heritage Hotels & Resorts is seeking a skilled and enthusiastic Barback to join our team at Hotel Chaco. As a Barback, you will play a vital role in ensuring the smooth operation of our bar area, providing exceptional customer service, and maintaining a clean and professional environment.

Key Responsibilities
  • Customer Service: Maintain a high level of positive and professional approach with coworkers and guests, ensuring a welcoming and inclusive atmosphere.
  • Bar Maintenance: Comply with nutrition and sanitation regulations and safety standards at all times, maintaining the cleanliness and professional presentation of the bar area.
  • Beverage Service: Maintain the bar area, clean glassware, and be alert to beverage needs, ensuring prompt and efficient service.
Benefits
  • Part-time employees receive: Dental, Vision, and 401k
  • Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness, and 401k
Requirements
  • Current New Mexico Alcohol Server Certification required
  • Ability to work on your feet in a humid kitchen environment for eight hours or more
  • Must be able to lift/push/reach for/carry 30+ pounds frequently
  • Excellent verbal communication and ability to multitask
  • 6 months to 1 year or equivalent combination of education and experience; high volume and/or fine dining experience preferred
  • High school diploma or equivalent experience/training


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