Sales Associate

2 weeks ago


Tyler, Texas, United States Tapestry Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Coach, a leading design house of modern luxury accessories and lifestyle collections. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales, and building strong relationships with our clients.

Key Responsibilities
  • Provide personalized service to customers, understanding their needs and preferences to make informed product recommendations.
  • Meet or exceed sales targets by effectively communicating product features, benefits, and trends to customers.
  • Build and maintain strong relationships with customers, ensuring a positive and memorable shopping experience.
  • Stay up-to-date on product knowledge, fashion trends, and competitor activity to provide expert advice to customers.
  • Contribute to a positive and inclusive store environment, fostering a culture of teamwork and collaboration.
  • Perform daily operational tasks, including maintaining store appearance, processing shipments, and replenishing inventory.
Requirements
  • 1-3 years of previous selling experience in a luxury retail service environment preferred.
  • Current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet.
  • Ability to communicate effectively with customers and team members.
  • Physical ability to maneuver the sales floor and stock room, lift up to 50 pounds, and climb ladders/stairs/step-stools.
About Coach

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. We are part of the Tapestry family, a global house of brands committed to innovation and inclusivity. We pride ourselves on hiring and developing the best people, and we are an equal opportunity and affirmative action employer.


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