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Security Team Lead

1 month ago

Colorado Springs, Colorado, United States Allied Universal Security Full time

Allied Universal Security is a leading provider of security and facility services. As a Security Account Manager, you will be responsible for overseeing the day-to-day operations of an assigned account.

Job Description

We are looking for a highly motivated and experienced professional to join our team as a Security Account Manager. The successful candidate will have a proven track record of managing teams, building relationships with clients, and providing exceptional customer service.

Responsibilities:
  • Supervise the day-to-day security operations of an assigned client site
  • Manage a team of security officers, site and/or shift supervisors, including hiring/selection, scheduling, payroll, training, coaching, development, and support
  • Ensure the client site is provided with high-quality security services to protect people and property
  • Build, improve, and maintain effective relationships with both clients and employees
  • Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service
  • Ensure all required reporting and contract compliance requirements are met
  • Assure regular communication of issues or programs with Clients
  • Handle any escalated security issues or emergency situations appropriately
Requirements:
  • Four (4) year degree in Criminal Justice, Business Administration, or related field
  • Previous Contract Security, facilities management, military, or law enforcement experience
  • At least two (2) years of business management/operations/supervisory experience (depending on size/scope of client)
  • Ability to develop and grow customer relationships
  • Experience in hiring, developing, motivating, and retaining quality staff
  • Outstanding interpersonal and communications skills
  • Ability to work in a team-oriented management environment with the ability to work independently
  • Ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis
Benefits:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.