Field Training Lead
1 week ago
We are seeking an experienced Field Training Lead to join our team at Waterco of the Central States, Inc. in the Northeast region.
Key Responsibilities:- Create and implement a standardized training program across Waterco's operations in the Northeast, ensuring effective knowledge transfer and skill development among employees.
- Develop and deliver comprehensive training materials, tools, and resources to support employee performance and safety.
- Collaborate with the centralized training team and technical experts to design and execute training programs, addressing technical levels and skills gaps.
- Host regular training sessions for Waterco Northeast employees, ensuring new hires undergo thorough basic training.
- Conduct on-site and in-shop training, along with quality checks, to ensure high-quality delivery and effectiveness.
- Deliver training courses, including product-related training and new product training, to enhance employee expertise and competitiveness.
- Establish and track Key Performance Indicators (KPIs) for training, identifying areas for improvement and assessing specialized training providers.
- Pursue current training methods and best practices to continually improve employee training and development.
- Conduct skills gap analysis for individual and team skills, identifying opportunities for growth and development.
- Liaise with industry experts to organize training sessions and workshops, promoting knowledge sharing and expertise.
- Bachelor's Degree in Business or a related field, or equivalent experience.
- In-depth knowledge of Waterco's products, particularly HH products, with a strong background in Commercial & Industrial experience.
- Proven experience in analyzing company needs, lesson planning, development, and implementation.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams).
- Able to travel up to 50% throughout the Northeast region (NY, CT, PA, MA, RI).
- Strong understanding of business goals and customer service standards.
- Excellent leadership and communication skills, with ability to work effectively with varying levels of management.
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