Service Scheduler

1 week ago


Sacramento, California, United States Citadel Roofing and Solar Full time
About Us
Citadel Roofing and Solar is a well-established company with over 30 years of experience in roofing and solar solutions. Our team has a proven track record of delivering exceptional results to new construction homebuilders and homeowners throughout Northern, Central, and Southern California. We pride ourselves on our commitment to customer satisfaction, reliability, and professionalism. Our company culture values teamwork, innovation, and continuous improvement, making us an attractive employer for individuals who share our vision.

About the Role
We are seeking a highly skilled Service Scheduler to join our dynamic team. As a key member of our operations team, you will be responsible for scheduling appointments, managing calendars, and coordinating with customers to ensure timely service delivery. This full-time position offers a competitive salary range of $58,000 - $68,000 per annum, depending on experience. In addition to your base salary, you can expect comprehensive benefits, including medical, dental, vision, life insurance, and a generous 401(k) plan with company match. If you are a detail-oriented, organized individual with excellent communication skills, we encourage you to apply. Our ideal candidate should have 1-3 years of experience in solar and/or general construction, preferably bilingual (Spanish speaking).

Responsibilities
• Set appointments for service calls, monitoring, troubleshooting, and commissioning
• Manage the calendar and ensure all critical information regarding appointments is properly recorded, communicated, and logistics
• Review the calendar to ensure all appointments are completed or rescheduled if necessary
• Manage all activities and communication related to scheduling in the CRM

Requirements
• Bilingual (Spanish Speaking)
• 1-3 years of previous experience in solar and/or general construction preferred
• Detail oriented, organized, able to multitask, able to conduct themselves professionally in a high functioning department with rapidly changing priorities, self-motivated, able to learn quickly and work well in a team environment
• Exceptional Customer Service, Communication, and Phone skills required
• Strong computer skills
• Scheduling Background preferred
• Estimated Salary: $60,000 - $70,000 per annum

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