Service Scheduling Professional
3 weeks ago
Job Description:
We are seeking a highly skilled Service Scheduling Professional to join our team at Citadel Roofing and Solar.
The successful candidate will be responsible for managing appointments, coordinating logistics, and ensuring seamless communication with customers.
This is an excellent opportunity for a detail-oriented and organized individual to contribute to the success of our company.
Key Responsibilities:
- Set appointments for service calls, monitoring, troubleshooting, and commissioning appointments.
- Manage calendars and ensure critical information is properly recorded and communicated.
- Review calendars to ensure all appointments are completed or rescheduled as necessary.
- Manage all activities and communication related to scheduling in the CRM.
Requirements:
- Bilingual (Spanish Speaking)
- 1-3 years of previous experience in solar and/or general construction preferred
- Exceptional customer service, communication, and phone skills required
- Strong computer skills
- Scheduling background preferred
Salary and Benefits:
- A competitive compensation package, including salary range: $55,000 - $80,000 per year, depending on experience
- Medical, dental, vision benefits
- Free basic life insurance
- Section 125 Flexible Spending Account (health and dependent care)
- Section 125 HSA (Health Savings Account)
- Employee Assistance Program
- 401(k) plus company match
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