Quality Improvement Specialist

2 weeks ago


Austin, Texas, United States Baylor Scott & White Health Full time
Job Summary

Baylor Scott & White Health is seeking a highly skilled Quality Improvement Consultant I to join our team. As a key member of our quality improvement team, you will provide consultant expertise and leadership to teams to achieve improved outcomes and sustainable change.

Key Responsibilities
  • Provide internal consultant expertise and leadership to teams to achieve improved outcomes and sustainable change.
  • Facilitate, coordinate, and provide project management for quality improvement teams, strategic planning sessions, and other organizational meetings and committees as requested and needed.
  • Coach and mentor teams and managers in the provision of quality, patient safety, and other regulatory issues.
  • Develop multidisciplinary indicators and identify opportunities for improvement to monitor and evaluate the quality of care and services provided to patients based on evidence-based practices, regulatory, and accrediting agency requirements.
  • Identify regional, system, and industry best practices, providing feedback to managers and team members.
  • Provide subject matter expertise and comprehensive measurement testing for quality improvement initiatives across the organization.
  • Prepare and submit timely scheduled and ad hoc status reports on the progress of work teams to various stakeholders to keep them apprised of progress, potential barriers, lessons learned, and related topics for all strategic improvement priorities.
  • Work with applicable staff to use appropriate audit strategies, data extraction, skilled observation, surveys, focus groups, or other tools to obtain relevant information to improve care and quality of service.
  • Participate in design, development, and implementation of facility learning forums.
  • Participate in unit and/or facility huddles.
  • Help the ZERO Harm rounding process as directed by leadership.
Requirements
  • Extensive knowledge of tools and techniques of quality performance measurement and data testing.
  • Extensive knowledge of Texas, Joint Commission, and CMS standards.
  • Extensive knowledge of trends, developments, and research in providing high-quality safe care.
  • Skilled facilitator, coach, consultant, influencer, management, and strategic thinking skills.
  • Skilled in the use of computers and related software applications.
  • Exceptional verbal, social, and written communication skills.
  • Able to mentor, train, and develop instructional materials to educate leadership and staff in quality, patient safety, regulatory issues.
  • Able to work collaboratively and effectively with a wide range of stakeholders and across organizational lines and teams.
  • Able to identify and deploy required project management processes, tools, and templates needed to successfully drive initiatives.
  • Able to partner with key stakeholders to identify impediments to success and recommend and implement corrective actions and/or mitigation.
  • Able to work alone or with varying levels of direct or indirect supervision and guidance.
  • Able to appropriately prioritize tasks to meet desired deadlines.
Preferred Qualifications
  • Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS), or role-appropriate certification.
  • Licensed clinician such as nurse, physical therapist, occupational therapist, dietitian, respiratory therapist, etc.
Benefits

Baylor Scott & White Health offers a competitive benefits package, including immediate eligibility for health and welfare benefits, 401(k) savings plan with dollar-for-dollar match up to 5%, tuition reimbursement, and PTO accrual beginning Day 1.



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