Patient Accounts Coordinator Specialist
5 days ago
Hospice of the Western Reserve is a renowned healthcare provider dedicated to delivering exceptional end-of-life care. As a Patient Accounts Coordinator, you will play a vital role in ensuring seamless financial operations and providing outstanding patient experiences.
About the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Patient Accounts Coordinator. In this dynamic position, you will be responsible for verifying medical insurance coverage, auditing data elements related to reimbursement of services, and collecting revenue from all payors in compliance with Hospice of the Western Reserves' procedures and regulatory standards.
Key Responsibilities- Identify new hospice care admissions for assigned teams and ensure patients' primary and all other medical insurances have been verified and documented in the electronic medical record.
- Set-up and maintain patients' primary, secondary, and other identified coverage in the Payor Source screen of the electronic medical record according to the requirements of the payors.
- Investigate and verify patients' medical insurance benefits when benefits change, and coordinate the Financial Assessment and Payment Agreement process for patients that are uninsured.
- Process Medicare Notice of Elections according to established procedures, analyze and audit Level of Care against patient service location, and perform pre-billing functions according to established procedures.
- Coordinate the Residential Room and Board process with the Social Workers at the Inpatient Units and process room and board Payment Agreements, charges, payments, and refunds as assigned.
**Estimated Salary:** $55,000 - $65,000 per year, depending on experience.
RequirementsTo succeed in this role, you will need:
- Two or more years' experience with electronic medical records preferred.
- A high school diploma required.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Ability to compose and type business correspondence.
- Detail orientation and ability to work in a fast-paced environment.
- Strong customer service and communication skills.
- Flexibility to work both independently and in a team environment.
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