Medical Receptionist Role

2 days ago


Kansas City, Missouri, United States U.S. Physical Therapy Full time

Job Summary:

At U.S. Physical Therapy+, we are seeking a Medical Receptionist to coordinate all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is the point of contact for all non-clinical patient service, requiring a big smile in our fun and energetic clinic.

Key Responsibilities:

  • Greet patients and provide outstanding customer service
  • Coordinate care for each patient from initial evaluation to discharge
  • Answer phones and handle patient inquiries
  • Manage electronic scheduling and data entry
  • Verify patient information and maintain accurate records
  • Collect and process patient payments
  • Perform administrative tasks as assigned

Requirements:

  • High school graduate or equivalent
  • 1+ years of previous medical front office experience
  • Excellent telephone skills and proficiency in Word and Excel
  • Previous experience with medical software a plus
  • Flexibility with hours and a team player attitude

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