Customer Experience Ambassador

4 weeks ago


Easton, Pennsylvania, United States Norman's Gift Shops, Inc. Full time
Job Overview

Norman's Gift Shops, Inc. is seeking a skilled Sales Associate to join our team in Easton, PA. As a Sales Associate, you will be the primary point of contact for customers, providing exceptional service and ensuring a memorable shopping experience.

Key Responsibilities:

  • Deliver outstanding customer service, building relationships and driving sales through genuine connections.
  • Meet store-specific sales goals and objectives, consistently exceeding customer expectations.
  • Develop and maintain product knowledge, utilizing it to make informed recommendations and drive sales.
  • Collaborate with colleagues to achieve store goals, promoting a positive and inclusive work environment.
  • Perform additional duties as assigned, ensuring seamless store operations.

Requirements:

  • Must be 16 years of age or older.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills, with a focus on customer satisfaction.
  • Ability to lift up to 40 pounds, with frequent standing and walking.

Benefits:

  • Competitive hourly rate
  • 25% off shopping discount on merchandise
  • Incentive contests throughout the year

Norman's Gift Shops, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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