Event Coordinator

6 days ago


Benton Harbor, Michigan, United States Michael's Inc Full time

Job Summary:

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This role is responsible for planning, coordinating and facilitating events at Michaels stores to provide a stress-free and engaging experience for guests. The ideal candidate will have excellent customer service skills, the ability to multitask and work in a fast-paced environment.

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Key Responsibilities:\
  • \
  • Plan and coordinate events such as children's birthday parties and craft classes\
  • Engage with clients of all ages and create an environment of fun and creativity\
  • Demonstrate and instruct party participants in craft projects and activities\
  • Facilitate party add-ons and communicate events with clients and store team members\
  • Complete administrative tasks such as answering emails and making phone calls\
  • Adjust plans based on client feedback and needs\
  • Ensure client satisfaction for scheduled events\
  • Uphold company cleanliness and safety standards\
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Additional Responsibilities:

\
  • \
  • Help customers shop and locate products\
  • Provide fast and friendly checkout experience\
  • Engage customers on benefits of rewards program and private label credit cards\
  • Educate customers on Voice of Customer survey\
  • Assist with omni-channel processes including Buy Online Pickup in Store and Ship From Store\
  • Participate in truck un-load, stocking and planogram processes\
  • Complete merchandise recovery and maintenance\
  • Support shrink and safety programs\
  • Adhere to Standard Operating Procedures and Company programs\
  • Cross trained in Custom Framing selling and production\
  • Participate in daily store cleanliness activities\
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Requirements:\
  • \
  • Energetic and enthusiastic personality\
  • Excellent people skills and ability to handle job stress\
  • Experience working with children and children's events\
  • Good communication skills and organizational abilities\
  • Retail and/or customer service experience required\
  • Ability to remain standing for long periods of time and move throughout the store\
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Salary Range:\

$35,000 - $45,000 per year, depending on experience

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Benefits:\
  • \
  • Health insurance (medical, dental, and vision)\
  • Paid time off\
  • Tuition assistance\
  • Generous employee discounts\
  • Much more\
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About Us:\

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. We are here for all Team Members and all Makers to create, innovate and be better together.



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