Front Desk Associate

4 weeks ago


Edina, Minnesota, United States Massage Envy Full time
Unlock Your Potential as a Front Desk Associate at Massage Envy

Are you passionate about delivering exceptional customer service and helping others achieve their wellness goals? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you

As a Front Desk Associate at Massage Envy, you'll play a vital role in creating a welcoming and relaxing atmosphere for our clients. Your responsibilities will include:

  • Providing Outstanding Customer Service: Greet clients with a smile, answer phone calls, and address any questions or concerns they may have.
  • Promoting Total Body Care: Educate clients on the benefits of regular massage and skin care, and encourage them to book future services.
  • Driving Member Retention: Reach out to current members via phone and email to ensure they're satisfied with their experience and encourage them to return.

We're looking for individuals who are:

  • Sales Superstars: Confident and skilled at connecting clients with memberships, services, and retail products that support their wellness goals.
  • Customer Service Champions: Passionate about delivering exceptional service and making every client feel valued and supported.
  • Team Players: Collaborative and able to work well with others in a fast-paced environment.

At Massage Envy, we're committed to delivering an exceptional experience for every client. If you're a motivated and customer-focused individual who is passionate about wellness, we encourage you to apply for this exciting opportunity.


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