Cannabis Retail Associate
4 weeks ago
About the Role
The Dispensary Associate is a customer-facing position that requires a unique blend of customer service, product knowledge, and compliance expertise. As the face of our company, you will be responsible for providing exceptional service to new and existing customers, while maintaining a compliant retail environment.
Key Responsibilities
- Record, arrange, and package patient orders
- Maintain a clean and organized environment
- Provide consistent exceptional service to customers
- Process point of sale transactions
- Respond to customer inquiries in a patient and informative manner
- Maintain a basic understanding of products available in the retail location
- Follow best practices for customer engagement and compliance
- Project a positive image of the organization
Requirements
- Minimum 1 year of customer service experience in a retail or hospitality environment
- Minimum 21 years of age (or as required by state regulations)
- High School diploma required
- Intermediate-level math skills
- Exceptional customer service skills
- Strong attention to detail and problem-solving skills
- Strong computer-based skills
- Dynamic interpersonal and communication skills
- Ability to stand for long periods of time
Preferred Qualifications
- Analytical skills to assess data, facts, and figures
- Proven expertise in managing a register
- Experience training new hires
- Experience as a key holder in a retail environment
- Knowledge of state cannabis regulations
- 5+ years of retail experience
About Careers in Cannabis
Careers in Cannabis is an equal opportunity employer and welcomes applications from all backgrounds. We are committed to providing a positive and inclusive work environment for our employees and customers.
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